Frequently Asked Questions | Your Questions Answered

Welcome to our FAQ page, where you can find answers to common questions about our health services at Northreach Society. We strive to provide clear, respectful, and supportive information to help you access the services you need.

We offer comprehensive testing for sexually transmitted and blood-borne infections (STBBIs) including chlamydia, gonorrhoea, syphilis, HIV, and Hepatitis C.

When you come for a testing appointment, you’ll first undergo a quick intake assessment to determine your testing and education needs. We can also perform pregnancy testing if required. For STBBI testing, we will conduct a simple blood test for HIV, Hep C, and Syphilis, and collect a urine sample and throat swab to test for Chlamydia and Gonorrhoea. Appointments typically last between 10 – 15 minutes.

Test results are typically available within 5 business days. We ensure to contact every client regarding their results, whether they are negative or positive, to ensure you are fully informed and to provide peace of mind.

Yes, we can directly treat Syphilis, Chlamydia, and Gonorrhoea in our office. For HIV and Hepatitis C, we will refer you to specialized healthcare partners for appropriate treatment.

No, testing is conducted on a walk-in basis. You might experience a short wait of about 10-15 minutes if there is another client ahead of you.

Our services are available to individuals of all ages. We are committed to providing inclusive and accessible health services to everyone in the community.

  • For STBBI testing: A health care card is preferred, but if you don’t have it on hand, we can look up your Alberta Health Care number. If you have an out-of-province health care card, please bring it along.

  • For Helping Hands services: Some form of identification is required when you pick up your hamper.

Yes, if you have a health care card (even if it’s from out of province), please bring it. This helps us quickly access your health records through Netcare. However, if you don’t have your card, we can still assist you.

Not necessarily. Thanks to advancements in medical science, there are effective treatments available that can boost the immune system. Individuals who adhere to their treatment regimens can lead long, healthy lives. Early detection and consistent treatment are crucial for enhancing life expectancy.

No, HIV cannot be transmitted through kissing. The virus is transmitted through blood and certain body fluids, not saliva. Transmission requires direct access to the bloodstream, which kissing does not provide.

No, HIV cannot be transmitted through swimming pools. Transmission myths like these are widespread but unfounded. Understanding the actual transmission routes can help dispel such myths.

Modern HIV treatments are generally well-tolerated. While earlier treatments involved numerous pills and significant side effects, current medications are more manageable and have fewer side effects. Discuss any concerns with your doctor to find the best treatment plan for you.